For Patients

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Welcome to MercyOne. We are honored to be caring for you and are committed to making your experience with us the best it can be. Your best life is our one purpose. You can expect your caregivers to:

• Treat you with respect, courtesy, and compassion.
• Listen carefully to your needs.
• Provide clear explanations about your care and medications.
• Effectively control any pain you might have.
• Provide a clean, comfortable, and quiet environment.
• Provide your care in a safe, timely manner.

We are a tobacco-free campus, inside the buildings and on the grounds, creating a healthier environment for everyone who is here to receive care, visit a friend or family member, or work. For the safety of our patients, we do not allow balloons (latex or Mylar) within the hospital.

Thank you again for choosing us at MercyOne to take care of your health care needs.